Frequently Asked Questions
When is the best time to start grooming my puppy?
As soon as your puppy has had all its initial injections! When it’s able to play with other dogs, it’s ready to be groomed professionally. Starting early conditions your dog to enjoy the experience of being pampered and groomed. You can help with this from the first day you bring puppy home. Play with its paws, ears and tummy to get your puppy used to being touched. Gently apply a little pressure to your puppy’s paws to allow the nails to extend, and gently touch the nails again to familiarise puppy to this process.
What breeds do Tani's Mobile Doggy Wash clip and groom?
We are equipped to handle all dogs – big and small, short and long-haired dogs. Even if your dog has short hair we recommend a Tani's Mobile Doggy Wash to come to your home to look after your dog’s grooming needs.
Is there any breed you don’t handle?
We are happy to handle all breeds, however, our Groomers’ safety is always top of mind and we support our Groomers’ decision to not proceed with an appointment if they choose to do so. This is a rare occurrence. Some of these reasons may be aggression, biting, beyond normal anxiety or unrealistic customer expectations.
Could my dog get an infection in your hydrobath?
All our Operators clean and sanitise their hydrobath and mobile salon in between every single appointment. Our exclusive high-grade sanitiser is used thoroughly and liberally to ensure no nasty germs are left behind. We use fresh warm water with every bath. As your dog(s) are the only ones in the mobile salon at your appointment time, the risk of any infection is rare.
Will my Tani's Mobile Doggy Wash Groomer be covered by insurance?
My white dog has stains below the eyes, can you remove this?
Many white dogs have dark stains under their eyes as it is normal for all dogs to have eyes that tear regularly. We see the results of teary eyes on white dogs more clearly. We can gently remove these stains with Tani's Mobile Doggy Wash Whitening shampoo but unless you gently wipe the eye area daily, these stains will reappear.
My dog has skin irritations?
Some breeds of dogs suffer from some form of skin rash or hot spots. All Tani's Mobile Doggy Wash product are all natural and have seen amazing results with calming skin irritations of different types.